"Krystian was very helpful and puts you at ease immediately. He was very knowledgeable and talked me through my options"
The patient experience
Quietly noticed.By everyone who matters.
The result we work for is a friend at brunch saying you look well. Not a friend at brunch asking what you've had done. Most of our patients have been seeing Krystian since before the award, and most of them have never sat in the chair of another injector.
The journey
Three quiet steps. Most people stop at one.
We send patients home before they look done. Most of the room comes back every three months because they trust the limit Krystian draws, not because the work wore off.
I
The consultation
Thirty minutes, in person, complimentary. Krystian will tell you honestly what will and what will not work. Most consultations do not end in a treatment that day. You'll leave with the version of the plan that respects your face, not the version that fills a column.
II
The first session
Usually one thing. Almost never three. We re-photograph at the same angles and lighting we used in the consultation so you can see what changed and what didn't. Then we ask you to come back in three months and tell us how it sat.
III
The standing appointment
Most patients move onto a quarterly rhythm. You stop having to think about it. Krystian keeps a skin journal for every patient that comes back, so a five-year arc is in one place, in one head.
Verified patients
194 five-star reviews. Mostly told quietly.
A sample of recent five-star reviews. Verified through Google. The full collection lives on the reviews page.
"10/10 fantastic knowledge, very professional great experience"
"Krystian has given me back my confidence, after losing 4st my face was looking haggard but with his excellent advice and skills I'm happy with how I'm looking now. He will only do treatments that are suitable for the individual so no duck lips or major fillers that will look anything but natural. Will definitely go back when I need any tweaks. He's also a lovely person, very upbeat and funny, it's a pleasure to go to his clinic."
"This is the only beauty treatment place I have ever visited in all my many years that has made me feel truly relaxed and confident in the aesthetician. Krystian puts you at ease immediately, he also makes you feel instantly better about yourself and is full of knowledge."
What we won't do
The cheeky side.
- i. Filler that reads as filler. If it looks like work, it isn't ours.
- ii. Sell you three things when the consultation calls for one.
- iii. Up-dose because you came in asking for more. We'll give you less, and the reason why.
- iv. Quote you off a treatment menu we both know is wrong for your face.
- v. Move the prices around. They live on Fresha so they're honest, all the time, to everyone.
- vi. Trade on the award. We didn't put it on the front page. We put it on the bottom one.
Considered questions
What an aesthetic consultation in Southampton involves.
The five questions patients ask most often before the first visit to our Bursledon clinic.
What happens at my first aesthetic consultation?
Your first visit is a thirty-minute, in-person, complimentary consultation at the Bursledon clinic (15 Old Bridge Cl, Southampton SO31 8AX). Krystian assesses your face, listens to what you'd like to address and tells you honestly whether the treatment you asked for is the right one. No product is administered on the first visit unless you choose to book a treatment slot afterwards.
How do I become a patient at Skin Aesthetics by Krystian?
Reserve a complimentary consultation through Fresha, or message +44 7394 117112 on WhatsApp. We don't take walk-ins because every appointment slot at the Bursledon clinic is held for a named patient. You'll receive a confirmation, a preparation note and a calendar invite within minutes of booking.
Can I bring someone with me to the consultation?
Yes. Most patients bring a partner, sibling or close friend to the consultation and many bring the same person to the first treatment. The waiting area at the Bursledon clinic comfortably seats one extra. We ask only that under-18s aren't in the treatment room itself, as a matter of clinical practice.
What if you say no to the treatment I asked for?
Krystian declines work that won't read well on the face in front of him, full stop. If the treatment you've asked for isn't the right one, he'll say so during the thirty-minute consultation, explain the reasoning and recommend the protocol that will. Roughly one in seven consultations ends with the patient being talked down to less product than they arrived expecting.
Do you keep records between visits?
Yes. Every patient has a private clinical record with consultation notes, treatment history, product batch numbers, photographs at standard angles and follow-up reads at day 7 and day 14. The record is retained for ten years in line with UK clinical practice and stays with the Bursledon clinic.
Consultations are complimentary
Reserve your consultation.
Thirty minutes, in person. We talk you through the plan and you decide on your own time.